PRIVACY POLICY

Out There Living Ltd (we/us /our) is committed to protecting and respecting your privacy.

This policy, sets out the basis on which we will process any personal data that we collect from you, or that you provide to us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

You can contact us with queries on data protection issues at sue@outthereliving.co.uk

Processing information

We collect and process data from visitors to our website at outthereliving.co.uk

We may collect and process the following data;

a. Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, placing an order, subscribing to our services or requesting further services or information.

b. if you contact us by email / in writing or by telephone , we may keep a record of that correspondence;
c. details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access; and
d. any information incidental to that listed above.

Out There Living Ltd retains your information while you remain an active customer, unless you ask us to delete your information. If you stop being an active customer we will retain your information unless you request that your details be deleted; however we will only contact you if we believe the information we intend to send to you could be of 'legitimate interest' to you.

If you have requested information from us or subscribed to our services we will retain your information until you request that your personal details be removed.

We are happy to supply to you the data that we hold about you, and /or amend or remove your details in a timely manner if requested to do so.

We store your data on a secure server which can only be viewed by Out There Living staff. By providing us with your personal data, you consent to this arrangement.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we use your information

We use information held about you in the following ways:

a. to ensure that content from our site is presented in the most effective manner for you and for your computer;
b. to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
c. to carry out our obligations arising from any contracts entered into between you and us

d. to allow you to participate in interactive features of our service, when you choose to do so;
e. to notify you about changes to our service;
f. If you are an existing customer we will only contact you with information about goods and services similar to those which were the subject of a previous sale to you.
g. we do not disclose personal information about individuals to advertisers or sell your information to any other organisation for marketing purposes.

Sharing Information

We may disclose your personal information to third parties if:

it is necessary to the supply of our services to you, such as the placing of orders and delivery of goods to you.

we are under a duty to disclose your data in order to comply with any legal obligation

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at sue@outthereliving.co.uk

Links

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Accessing your information

The Act gives you the right to access information held about you. You can find out if we hold any personal information about you by making a "data subject access request" under GDPR 2016.

Please note that any formal subject access request should be made in writing to the address below. This will be provided FOC. However we may charge a reasonable fee for repetitive, unfounded, or excessive requests or additional copies.

If at any time you wish to change the information that we hold, you can contact us, providing the updated information.

If you wish to opt out of email notifications and communications you can contact us and we will ensure you do not receive any more communications.

Cookies and similar technology

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. All About Cookies

Our company is hosted on the Wix.comsite. Wix uses cookies for reasons such as,

To provide a great experience for visitors and customers.
To identify registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure the platform is secure and safe to use.

The types of cookies used are listed below:

XSRF-TOKEN

Used for security reasons

Session

Essential

Used for security reasons

Session

Essential

svSession

Used in connection with user login

2 years

Essential

SSR-caching

Used to indicate the system from which the site was rendered

1 minute

Essential

_wixCIDX

Used for system monitoring/debugging

3 months

Essential

wix_browser_sess

Used for system monitoring/debugging

session

Essential

consent-policy

Used for cookie banner parameters

12 months

Essential

smSession

Used to identify logged in site members

Session

Essential

TS*

Used for security and anti-fraud reasons

Session

Essential

bSession

Used for system effectiveness measurement

30 minutes

Essential

fedops.logger.sessionId

Used for stability/effectiveness measurement

12 months

Essential

wixLanguage

Used on multilingual websites to save user language preference

12 months

Functional